RE: Jayco replacing some ABS roofs

[oldmoose]

 
I had my Jayco service rep do some warranty work and he mentioned Jayco was having similar roof problems that Coleman have with their plastic roofs. I have not seen this publicized and the rep said that Jayco is not doing a recall. If you complain, you will probably get your roof replaced even if it is out of warranty. My production manager has a 1999 Jayco Heritage model with the ABS roof. Saturday the rep went and looked at his roof. There was definite sag and warped sides. He s faxed a note & emailed pictures to Jayco. He expects that Jayco will replace the roof, but has to wait for their approval. I report back on what Jayco tells them.

[AustinBoston]

 oldmoose
Intelligent people learn from their mistakes.  Truly wise people learn from the mistakes of others.
 
 Austin

[brainpause]

 oldmoose
Just when you think the big ABS posts would stop........

[tlhdoc]

 brainpause

 

ORIGINAL:  brainpause
 
 Just when you think the big ABS posts would stop........
 

 At least it isn t a Coleman ABS probem[], it is different.
 

[oldmoose]

 oldmoose
This morning my production manager told me he had a call last night from the repair rep. Jayco will be replacing his roof and the front seal on his storage box. This will be at no charge to him. Jayco s Heritage new roofs are going to be fiberglass. Needless to say he s REALLY happy that Jayco is taking care of the problem. They want to keep their customers happy.