Wow nice Viking customer service

[viking camper]

My wife and I purchased a new to us 1996 viking camper. The sticker with all the info (weights ect) was to faded to be readable. We sent viking an e-mail and they mailed us the info we needed no charge(they sent an e-mail response same day). They also sent us the brocure for our camper. Well I am very impressed with their response. Our camper is 12 years old. We are the 3rd owner. Most companys would not have responded or charged fo info. If we buy a new camper one day, they will be 1st on our list to look at.

[mountainrev]

I've also had good experience with Viking's customer service dept.  When you call them, you get a real, live person, one who works in the Viking front office, not in a cubicle overseas.  And they return your phone calls promptly.

[ksugrad]

We to have had good luck with Viking. Our dealer did not haver the DVD on how to set up the pop up. I called their main number I got a live person and had the DVD in about a week.

[austinado16]

I've had the same experience with Starcraft.  They treat me and 21 year old $250.00 Thrift-Store camper like I just purchased and '08 model.  What a refreshing, and almost shocking change of pace.  

My hat's off to any American company that "get's it," and obviously these two do! :U