RE: Oh what we did!!

[MPTDAT]

 Your not going to believe this, but we went to Walt Michal s R.V. yesterday to look at pop-ups to see what we want in our next pop-up. Our current pop-up is starting to fall apart. The canvas is starting to come off the rusted screws and the door is slightly asque due to my DH trying to pop down the pop-up with it up. We thought we would go look at the newer models to see the features, etc. Well, we ended up walking out of there the new owners of a 2004 Viking 2465. It has all of the bells and whistles except air, which is really not needed here in Michigan. It has a full size and a king size bed, shower, cassette potti, furnace, screen room, bike rack, fridge, and a slide out. DH had them throw in the extras such as the screen room and bike rack and still talked them down to $8,800. I can t wait to try it out for the first time!! I am actually giddy!!
 
 -Debby

[CathyAnn]

 MPTDAT
[]Congrats Debby!!  I know you ll enjoy making new memories in that new, fancy popup!!
 
 
 CathyAnn

[angelsmom10]

 MPTDAT
You have to watch it when you go to " just look"  it s really hard to resist the temptation.
 
 Congrats - hope you will enjoy many years of camping.

[wiininkwe]

 MPTDAT
My DH takes me to " just look"  on Sundays when there is no one there for me to talk to.   It s safer that way, he says. LOL.
 T
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[mikewilley]

 MPTDAT
Congrats!

[vjm1639]

 MPTDAT
Congratulations! I know you have to just be thrilled!  
 
 Enjoy that new camper smell!  []

[campingcop]

 MPTDAT
Congrads on the new camper, I m sure you ll enjoy it.
 
 you have to watch out for just going to look it things.  Thats how we wound up getting our TV and pu[8D]

[fivegonefishing]

 MPTDAT
Been there, done that, don t ya just hate when you go in just looking.  For us, we were looking for a bike rake and bought a hybrid instead[]

[birol]

 MPTDAT
Congratulations !  SHower and potty too to boot ! Our dream PU ! I hope you will ave tons of good memories with it.

[tlhdoc]

 MPTDAT
Congratulations of the new PU.  Have fun camping in it.

[Jim in Michigan]

 MPTDAT
Good luck working with Walt Michals.  I swore them off three years ago.  They weren t very " pop up"  friendly in service or support after the sale.  Hopefully they have improved but I ll never set foot inside their store again.

[MPTDAT]

 MPTDAT
jim, you are absolutely right on the service. We picked up our pop up on Thursday, barely got any sort of a walk through, found a scratch on the back bumper and the walkthrough guy took off with our paper work and gift certificates. Meanwhile, our salesman was no where to be seen, except to show up to give us our plates off our old pop up. We get it home, put it up and there are more problems than you can imagine, some of which we pointed out to our salesman, Dennis Donahue, when we looked through it a few days before, He had told us, don t worry it will all be there and fixed when you come pick it up. Our truck, which we dropped off on Wednesday was not ready and we ended up waiting for three hours to finally go home in the dark in the middle of that bad storm on Thursday. Meanwhile, they had been paging our salesman at least 15 time and he never showed up. No one is ever in parts when we call to make sure the parts we are missing have been ordered, and our salesman is never in, nor does he return our phone calls. My husband finally sent an e-mail and he called us. He is trying to tell us that the bumper storage is not on our model, but the brochure says it is standard. He told us sheets were $50 per side and the parts guy said that they are $80. We found that the gaucho had had a knot in the wood which fell out and the wood had obviously broken, and they STAPLED it together. The door is not right and two outlets don t work. My husband says he should be compensated for the time we are missing not camping this weekend as planned because it is now at the dealership. He wants sheets for the two beds and they are refusing to do anything. they say your satisfaction is their policy, BULL!! If it was I would be looking at my pop up from Oscoda right now! Or I would see them putting AC in for all the crap we have been through!!I am seriously thinking of calling the problem solvers on Fox 2 News. Sorry about the venting! I am extremely upset right now!!
 
 -Debby

[jstaddwtr]

 MPTDAT
We are really sorry that you are having this experience.  I hate when good things turn bad......  If there is a good thing from all of this will be the support you will get from everyone here.   Not to be trite, but hang in there and " Don t let the turkeys get you down!!!!"

[tlhdoc]

 MPTDAT
Debby how awful for you.  I would contact the owner of the dealership, and if you don t get satisfaction from him I would contact the company.  Hang in there and I hope you get everything worked out.  
 
 If you can t get things done nice, then I would go to the dealership when they are busy and start complaining in a very loud voice in the sales department.  Make sure there are customers around if you have to do this.

[wiininkwe]

 MPTDAT
Just listen to Tracy, always make sure that there are other customers around when you  talk  (loudly) about the problems that you re having with your sales rep or dealer.   Also make sure that you tell them in no uncertain terms that you WILL get ahold of whatever agency is responsible for regulating rv sales in the state.   Be sure that other customers hear you say that too, in fact, if possible, mention the name of the agency in front of the other customers.   In Michigan we re lucky to be so close to so many manufacturers of popups and rvs, so we can easily let the dealership know that we are not dependent on their particular showroom.   We can go elsewhere, and take our money and our friends and our friend s money with us.  And follow thru on your threats, if you aren t satisfied, don t waste time, call that agency and make your complaint, and ask them to keep you informed of their follow up.  I m really sorry that right now I can t remember the agency, my mind is stuck on the Dept. of Motor Vehicles, and I m sure that s not the right one.  Maybe someone else can tell you that.  
 T
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