What change would you make?

[jeezy]

I'd like Tom Raper to finish the darn thing and get it back to us.  

Two payments so far.  Three days of possesion of the camper.  One big case of buyer's remorse.

[sacrawf]

I'd like Tom Raper to finish the darn thing and get it back to us.  

Two payments so far.  Three days of possesion of the camper.  One big case of buyer's remorse.

What is your estimated time of repair now?  I recall you were hoping to go camping in early November.

Hopefully you will have it back soon and be able to get in a trip before the heavy bad weather sets in. We just spent Thanksgiving weekend camping in our Rockwood pop-up at General Butler State Park in Carrollton, KY, as their shower facilities  are open year-round and the Two Rivers restaurant in the park resort lodge provides an alternative to cold-weather cooking; that park should be fairly close for you.

I have had mostly good experiences with Tom Raper's Richmond location but thankfully haven't had anything major done, as we bought new instead of used.

[jeezy]

They've rebuilt the front wall of the storage box and replaced the floor board in the front corner.  The delay is waiting for a new lid to the storage compartment.  I find it hard to believe it is taking this long to get one.  

The frustrating part has been from day one when we took it back in, almost all communications have been initiated by my wife and myself.  Having the sense of customer service to update us once in awhile would have been nice.  And when we do call, they sound like we're bothering them.  We returned the camper on a Wednesday and it was almost a week before the sales manager told us what they were going to do about the problem.  This was mid-October.  And yes, we missed out on a group outing in early November.

The sad part is, the sales manager told us had they seen the damage, they never would have agreed to sell it on consignment in the first place.  But at that point it was too late for them to take it back from us.  I don't feel bad about missing the damage, as their service department missed it as well.  Now we're stuck with it with no recourse but to allow them to take their time to repair it.  

General Butler sounds like a nice option.  It's not far from here at all.  Having two kids three and under, we'll probably wait until spring, anyway.

[sandykayak]

<<>>

robpoe, hmmmm what a good idea.  it is such a PITA to flip it over, put the stove in the footholes, lift the dinette, slip the hose through the hole, flip the switch, fiddle with sliding the neck down and getting the propane hose to click, flipping the switch, testing to see if it's properly connected BEFORE I put the dinette down and mess around with the cushions.

I have an 02 Jayco Qwest.  I was wondering if I'd have the courage to just take the 1 lb propane stove.  but I LOVE the feeling of having a real kitchen.  but then what would I use the propane for?  i always have elec for the a/c..haven't had it on propane.

if you removed the hinges, would you leave the sink/stove-hole part and the stove at home?

the dinette table was way too heavy, so i leave that in the garage and a friend made me a plywood platform.

[JimQPublic]

I would like to see a refrigerator that's accessable from both inside and outside the camper.

There's a lot of nifty ideas like that that we consumers would like to see. The problem is, I think, that not enough consumers would buy that product or spend the extra money for it, so they could never make it work economically.

Been tried.  "Instafreeze" made a 4 cubic foot 12v compressor fridge for RV's with a normal inside door and a flush, lockable outside door.  Chalet offered them when we bought our trailer in late 2001.  

Didn't catch on- Instafreeze was bought out by RV Products Company and apparently their product line faded away.  The "Dual-Access" fridge was patented in 1999 as United States Patent 6220049.