RE: Oh what we did!!

[angelsmom10]

After seeing all the damage, wonder if it can be claimed on you PU insurance and let the insurance company go after the dealership.
 
I'd think it would be just like the PU sitting in driveway and someone damaging it, the insurance should cover it.

[MPTDAT]

Right now we are just sort of chilling out waiting. Waiting to see if they fix everything on our PU. Waiting to hear from the Federal Trade Commision and the numerous other agencies we have complained to. From what I understand, there are many people ahead of us in line to sue Walt Michal's. The whole situation has just got us frustrated. By the time our turn comes up how long into the future will that be? We just want out. I am thinking we are going to sell the PU come next spring and try to forget the whole situation. We can go back to a Jayco like DH wanted to begin with. At least we know that dealer is good. I don't know. I just wish something could happen and fix everything.

-Debby

[tlhdoc]

If others are have legal action pending against them, that could explain why the service department is "not owned" by Walt Michal's. :confused:

[birol]

If others are have legal action pending against them, that could explain why the service department is "not owned" by Walt Michal's. :confused:

How convenient for them ...... Under one roof, two different companies .....I am sure they will get nailed.  MPTDAT, please keep us updated on how the repairs are going. Did the other Viking dealer get the PU yet ?

[MPTDAT]

Yeah they have it. We brought it in last Friday. They told us it could take up to 3 weeks to get the paneling (where the hole is) and the shower cabinet. (The outlet that was "fixed" by Walt Michal's was in the shower cabinet. Nice that that is the one that was left hanging by the wires 'ay? You don't think they were trying to electricute us or anything do ya??) This guy seems very competent and nice. He is just tired of fixing Walt Michal's mistakes all the time. Charlie from Viking was supposed to call us back last week about the free sheets Walt Michal's told us we would get. I guess we will have to call him back AGAIN!!

-Debby

[birol]

Yeah they have it. We brought it in last Friday. They told us it could take up to 3 weeks to get the paneling (where the hole is) and the shower cabinet. (The outlet that was "fixed" by Walt Michal's was in the shower cabinet. Nice that that is the one that was left hanging by the wires 'ay? You don't think they were trying to electricute us or anything do ya??) This guy seems very competent and nice. He is just tired of fixing Walt Michal's mistakes all the time. Charlie from Viking was supposed to call us back last week about the free sheets Walt Michal's told us we would get. I guess we will have to call him back AGAIN!!

-Debby

I am glad that things are being fixed, after a lot of unnecessary suffering and stuff. I guess this drove home the message "buy from a good dealer"  for me !

What you wrote about Charlie from Viking reminds me sort of myself, When I was working for Nortel as a QA manager for one of their product, I had so many calls to return to, so many fires to fight, I would not be able to make those calls on time. I just had no time to do everything I was supposed to do, maybe Charlie is in the same situation ? After all they arranged for your PU to be fixed at another dealer (I bet that costs them money), and I am sure they lined everything up for other stuff.

I hope everything will be fixed to your satisfaction, and I hope The dealer gets punished for what they put you thru.  At this stage I am thinking they (the dealer) should have to compensate you somehow because you missed a complete camping season.

[MPTDAT]

Well, McGlinch RV just called and said that our pop up is done. Does that seem like enough time to get everything fixed?? I guess I just expected them to have it a lot longer. We are going to go pick it up in a few hours. I just hope everything is fixed! I will be so happy if it is!!

-Debby

[tlhdoc]

You might want to set it up and check it out at the dealer.  That way if there is anything not to your liking, you can tell them about it right away and not have to tow it back and forth again.  Good luck, I hope this is the end of your problems.

[ForestCreature]

Well, McGlinch RV just called and said that our pop up is done. Does that seem like enough time to get everything fixed?? I guess I just expected them to have it a lot longer. We are going to go pick it up in a few hours. I just hope everything is fixed! I will be so happy if it is!!
 
 -Debby

Well.........how did it go?? Hope they got it all done to your satisfaction.

[brainpause]

Inquiring minds want to know!:J
 
Larry

[Camping Coxes]

Well, McGlinch RV just called and said that our pop up is done. Does that seem like enough time to get everything fixed?? I guess I just expected them to have it a lot longer. We are going to go pick it up in a few hours. I just hope everything is fixed! I will be so happy if it is!!
 
-Debby

Maybe McGlinch wants to get it fixed and get it out of there instead of having it hanging around for weeks when they have others wanting in to get winterized, etc.  Also, it may seem like a lot to you to fix, but for a dealer who does all this stuff all the time, this may be small potatoes to them.  But I'd be sure to set it up (in front of them if possible) so you can check the work before you leave.  And if everything's AOK, I'd be back within the week with a big plate of cookies or something and a nice thank you note to them.  They didn't cause your damage, but they're fixing it and it sounds like they did it quickly.

[tlhdoc]

Come on you can tell us how it went, or did you run out and go camping in it???

[MPTDAT]

Actually, we picked it up and haven't set it up yet. Just as we were pulling up to the place, it started pouring down rain. He went through the list my husband gave him and told us what he did and even gave us some extra weatherstripping for the door. He said that that happens alot and we may need it later. He also made sure the water tanks were empty for the winter and so forth. He said if we find anything at all not to our satisfaction to give him a call. He seems like a very nice guy. If it ever stops raining around here, we will set it up. Actually, it did stop pouring but it is drizzling right now. Not to mention DH is at work. He wants to set it up. I hope everything is alright now.

[MtnCamper]

He also made sure the water tanks were empty for the winter and so forth.

Did he winterize it? Or just make sure the tanks were empty? Better find out.
Fresh water and Hot water tanks, I assume.

[ForestCreature]

He said if we find anything at all not to our satisfaction to give him a call. He seems like a very nice guy.  

The few minor thing that needed to be done to our Aliner, they did well and quickly. I'm going to guess that things will be fine for you as well.
 
 Yes, they are very nice there. It's always been a good experience dealing with McGlinch for us. When our vent cover dissappeared driving  up 75 on our first trip they gave us a whole new vent assembly, not just the cover that we needed. It was due to our error that it flew away, so this was something he did not have to do.