RE: Oh what we did!!

[angelsmom10]

 tlhdoc

 

ORIGINAL:  tlhdoc
 
 Is it illegal to record your phone calls?  If not I would try calling him again and then play the tape to Viking.
 

Not sure if it is a state thing for federal, but as long as one of the parties know it is being recorded, it s legal.  However, I would tape it just to play back to Viking.  May not be able to be used in a court case, but I m sure that Viking would like to hear how a customer is being treated.
 
 It seems that by the way this board has been, most people when they buy a new PU, they stay with the same mfg because of the way they were treated.  If they go to look for a different mfg they ask people opinions and if Viking doesn t resolve this, most people wouldn t want to deal with Viking because they are not standing behind the customer.
 

[MPTDAT]

 MPTDAT
Well, I just got off the phone with Viking. We told them what Walt Michal s said and they told us all they can do is contact their sales rep. and for us to go to the place that has the three weeks wait. This has turned into a complete nightmare.
 
 -Debby

[Tim5055]

 angelsmom10

 

ORIGINAL:  angelsmom10
 
 
 Not sure if it is a state thing for federal, but as long as one of the parties know it is being recorded, it s legal.  However, I would tape it just to play back to Viking.  May not be able to be used in a court case, but I m sure that Viking would like to hear how a customer is being treated.
 

 It s a state thing, trust me.  
 
 There are 4 posibilities, depending on the state law where the recording is bing made.
 
 
 [ul]
 

• No recordings are allowed
• One party consent - Anyone; One party to the conversation must agree to the recording
• One party consent - Law enforcement investigation; One part must consent to the recording and it can only be made under color of a criminal investigation being conducted by a lae enforcement agency
• Two party consent; both (all) parties to the conversation must agree to the recording
[/ul]
 
 Just making the recording may be a felony in your state.  Verify first
 

[ForestCreature]

 MPTDAT

ORIGINAL:  MPTDAT
 
 Well, I just got off the phone with Viking. We told them what Walt Michal s said and they told us all they can do is contact their sales rep. and for us to go to the place that has the three weeks wait. This has turned into a complete nightmare.
 
 -Debby
 

 Debby,
 Is the place with the 3 week wait McGlinch Camper Sales?
 If so, that is where we got our Aliner. They are pretty nice there.
 It s a small Dealership. The one time we had to have the Aliner in for minor service
 they got the job done in a nice timely manor. Dennis (the owner) has been great to deal with. May be worth the wait if that s the place.

[MPTDAT]

 MPTDAT
Yeah that s the place! I heard wonderful things about them also. It is just the simple fact that at this rate I might be able to camp around oh.........Halloween! We bought this when we bought it to camp this year and so far....nothing! We have owned the trailer for 6 weeks today. Out of those 6 weeks, the first week was a waiting period for it to get in to get fixed. Then they had it for three weeks and well, now we can t camp with a hole in the wall and an outlet dangling. It is just extremely frustrating thats all.
 
 -Debby

[ForestCreature]

 MPTDAT

ORIGINAL:  MPTDAT
 . It is just extremely frustrating thats all.
 -Debby
 

 I am sure it is extremely frustrating. I feel for all you have been through. But unfortunately it seems you have no choice at this time, but to wait. I m thinking some of the delay getting you in has to do with the camper show in Novi. Most of the staff is probably doing the show.
 
 

Then they had it for three weeks and well, now we can t camp with a hole in the wall and an outlet dangling
 

  2 words...............DUCT TAPE []

[angelsmom10]

 ForestCreature

ORIGINAL:  ForestCreature
 

ORIGINAL:  MPTDAT
 Well, I just got off the phone with Viking. We told them what Walt Michal s said and they told us all they can do is contact their sales rep. and for us to go to the place that has the three weeks wait. This has turned into a complete nightmare.
 -Debby
 

Debby,
 Is the place with the 3 week wait McGlinch Camper Sales?
 If so, that is where we got our Aliner. They are pretty nice there.
 It s a small Dealership. The one time we had to have the Aliner in for minor service
 they got the job done in a nice timely manor. Dennis (the owner) has been great to deal with. May be worth the wait if that s the place.
 

I d talk to Dennis at the other place and explain your situation.  He may be able to help just to get your business.  He may have other work that can wait as people may be done for the season.  It s worth a call
 

[MPTDAT]

 ForestCreature
We talked to the lawyer today and he says that we definitely have a case. He did say however that we should go through the Federal Trade Commission first and if they can t help us, to come back to him. He said it would be cheaper to see if they will help us first.  I think I see a ray of hope at the end of the tunnel!!
 
 -Debby

[Camping Coxes]

 MPTDAT

for us to go to the place that has the three weeks wait.

 Forgive my ignorance, but from everything I ve ever heard about Michigan in the winter, you should be winding down the camping season anyway, no?  Look at it that way and maybe it won t hurt so much.
 
 And I agree with a previous comment to mine, duct tape works really well!  LOL  As for the wall outlets, you just have to improvise and dry camp a bit.  Don t let it rain more on your parade than it already has. Good luck.  I m following your story and rooting for you.[]

[tlhdoc]

 ForestCreature
I am glad to here you should be able to get some satisfaction.

[MPTDAT]

 ForestCreature
Duct tape seems like a good idea until you go to pull it off! It is practically impossible to get the sticky stuff off! The hole is in the wood paneling and I want to keep it new looking as long as possible. Actually, my DH doesn t want anything to do with this trailer. He refuses to even go in it at this point. He says that he wants a refund. If the outcome is that we have to keep it, we will probably be selling it next spring. It has nothing to do with Viking, this model or anything like that. It is just this particular trailer. He would probably go and get the same model at another dealership.  He said he did not pick this trailer to begin with because it didn t look as nice as the other one of the same model.
 
 -Debby

[birol]

 MPTDAT

 

ORIGINAL:  MPTDAT
 
 We talked to the lawyer today and he says that we definitely have a case. He did say however that we should go through the Federal Trade Commission first and if they can t help us, to come back to him. He said it would be cheaper to see if they will help us first.  I think I see a ray of hope at the end of the tunnel!!
 
 -Debby
 

One word of caution here, when it comes to lawyers, they have a lot more money to throw at lawyers and might try to wear you guys out financially. They don t look like the type of people who would not use such tactics. of course if you win, they have to pay for eveything anyways.
 
 Are the tv s or papers not giving any space for your story ? That would move them really fast.

[angelsmom10]

 ForestCreature
With the way this dealer is working, I don t know if I would use it either -- the dealership could turn around and say they you damaged the PU.[:@]

[Jeffrey]

 ForestCreature

of course if you win, they have to pay for eveything anyways.

 Birol, That s not the case in the U.S.
 If you win a case you don t get your expenses covered.
 Unless your lawyer is able to get your expenses added in.
 
 So you could go to court win and make them take back the trailer, and still have to pay your lawyer. So you don t really win either. [&:]
 
 IMO, it s a goofy system.
 

[birol]

 Jeffrey

 

ORIGINAL:  Jeffrey
 
 

of course if you win, they have to pay for eveything anyways.

 Birol, That s not the case in the U.S.
 If you win a case you don t get your expenses covered.
 Unless your lawyer is able to get your expenses added in.
 
 So you could go to court win and make them take back the trailer, and still have to pay your lawyer. So you don t really win either. [&:]
 
 IMO, it s a goofy system.
 
 
 
 

Thanks for the info, an eye opener, and I think it is not fair !